jya7's Privacy Policy
Your personal information is completely safe at jya7. This policy provides a detailed description of how we collect, use, and protect your data.
Table of Contents
1 Introduction and Scope
jya7 ("we", "our", or "platform") operates a safe and reliable online entertainment service for players in Bangladesh. We give the highest priority to the privacy of our users and are firmly committed to protecting your personal information.
This privacy policy ("Policy") applies to the use of jya7's website (https://jya7.cam) and all related services. This policy describes what types of information we collect, how we use it, who we share it with, and what measures we take to protect your personal information.
By using our website or services, you are considered to have consented to the terms of this privacy policy. If you disagree with any part of this policy, you are requested to refrain from using our services.
Important: This policy may be updated from time to time. We will notify you of any changes via your registered email address or through a notice on the platform.
2 Data Collection
jya7 collects various types of information as required to provide its services. The types of information collected are described in detail below:
2.1 Information You Provide Directly
During account registration and use of the service, you provide the following information:
- Full name (in Bengali or English)
- Email address
- Mobile phone number
- Date of birth (for age verification)
- Residential address
- Preferred payment method (bKash, Nagad, Rocket, Upay)
- National ID card or passport details (when identity verification is required)
2.2 Automatically Collected Information
The following technical information is collected automatically while you use our platform:
- IP address and device identifier
- Browser type and version
- Operating system information
- Time and date of access to the platform
- Page visit history and navigation patterns
- Session duration and activity logs
- Referral source (where you came from before reaching our site)
2.3 Financial Transaction Information
Payment-related information is collected during deposits and withdrawals; however, full card or account numbers are never stored on our servers under any circumstances.
3 Purpose of Data Use
jya7 uses collected information only for the legitimate and specific purposes listed below:
- Account management: To create, verify, and manage your account.
- Service delivery: To ensure gaming, payment processing, and customer support services.
- Identity verification: To verify age and identity in compliance with Anti-Money Laundering (AML) policy.
- Financial transactions: To process deposits, withdrawals, and bonuses.
- Security assurance: To prevent fraud, deception, and unauthorized access.
- Responsible gaming: To monitor players' gaming behavior and identify potentially problematic behavior.
- Communication: To send platform updates, bonus offers, and important notices.
- Service improvement: To enhance user experience and platform performance.
- Legal obligations: To comply with applicable laws and regulations.
Marketing communications: If you do not wish to receive promotional messages from us, you can let us know at any time via our live chat or email. We will respect your preference.
4 Cookies and Tracking Technologies
jya7 uses cookies and similar tracking technologies on its website. Cookies are small text files stored in your browser or device that help us improve our services.
4.1 Types of Cookies
- Essential cookies: These are necessary for the basic functionality of the platform. They are used to maintain login sessions and ensure security.
- Functional cookies: Used to remember your preferences (such as language and display settings).
- Analytics cookies: Used to understand how you use our site, which helps us improve the service.
- Security cookies: Used to detect and prevent fraud and unauthorized access.
4.2 Cookie Controls
You can control or reject cookies by changing your browser settings. Please note, however, that disabling essential cookies may prevent you from using some important features of the platform.
5 Data Sharing and Disclosure
jya7 does not sell your personal information to third parties. However, information may be shared in the specific circumstances below:
5.1 Service Providers
We work with trusted third parties for services such as payment processing, identity verification, technical infrastructure, and customer support. These organizations provide services on our behalf and are bound by strict confidentiality agreements.
5.2 Legal Obligations
Information may be disclosed to fulfill court orders, government directives, or applicable legal requirements. In such cases, we will provide only the information legally required.
5.3 Business Changes
In the event of a company merger, acquisition, or asset sale, your information may be transferred. In such situations, we will provide you with advance notice.
5.4 With Your Consent
Outside the circumstances listed above, we will not disclose your information to any third party without your explicit consent.
6 Data Security Measures
jya7 uses industry-standard security technologies and processes to protect your personal information.
- SSL encryption: All data transmitted between our platform and your device is protected by SSL (Secure Socket Layer) encryption technology.
- Data encryption: Sensitive information, particularly passwords and financial data, is stored using strong encryption algorithms.
- Access controls: Only authorized staff can access your information, and only as needed for specific tasks.
- Two-factor authentication: A two-factor authentication system is in place to prevent unauthorized access to accounts.
- Regular audits: Our security measures are regularly reviewed and updated.
- Incident response plan: We have a defined plan to respond quickly and effectively in the event of any security breach.
Important reminder: No transmission of information over the internet is completely risk-free. We ensure the highest level of security, but 100% security cannot be guaranteed. Keep your account password confidential and do not share it with anyone.
7 Data Retention Period
jya7 retains your personal information only for as long as it is necessary to fulfill the original purpose for which it was collected, or as required by law.
- Active account data: All necessary information is retained while the account remains active.
- Transaction records: Records of financial transactions are retained for a specified period in accordance with legal obligations.
- Inactive accounts: Information from accounts that have been inactive for an extended period is handled in accordance with our data retention policy.
- After account closure: Even after an account is closed, some information may be retained for a specified period for legal, regulatory, or fraud prevention purposes.
Once the designated retention period has passed, information is securely deleted or anonymized so that you can no longer be identified.
8 Your Rights
As a jya7 user, you have the following rights over your personal information:
8.1 Right to Access
You can request at any time to know what information we hold about you and for what purpose it is being used.
8.2 Right to Rectification
If any information we hold about you is inaccurate or incomplete, you can request that it be corrected.
8.3 Right to Erasure
In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal or regulatory obligations.
8.4 Right to Object to Processing
You can object at any time to the processing of your information for marketing purposes.
8.5 How to Exercise Your Rights
To exercise any of the above rights, contact our support team via 24/7 live chat or by emailing [email protected]. We will verify your request and take action as quickly as possible.
9 Third-Party Services and Links
We work with various third-party software providers to deliver gaming services on our platform, such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others. These providers have their own privacy policies and are responsible for data processing on their own platforms.
Payment service providers such as bKash, Nagad, Rocket, and Upay are involved for payment processing. In these cases, the privacy policy of the applicable payment provider may also be relevant to you.
jya7 is not responsible for the privacy policies of third parties. You are advised to read the privacy policy of any third-party service before using it.
10 Protection of Minors
jya7 is an entertainment platform for adults. Our services are available only to individuals aged 21 or older.
We do not intentionally collect personal information from anyone under the age of 21. We verify age during account registration and do not approve accounts for minors.
If we become aware that we hold information from a minor, we will immediately delete that information and close the associated account. Parents and guardians can notify us about minors using jya7 by emailing [email protected].
11 Changes to the Privacy Policy
We may update this privacy policy from time to time. If any significant changes are made to the policy, we will notify you in the following ways:
- A notification will be sent to your registered email address.
- A clear notice will be displayed when you log in to the platform.
- The "Last Updated" date at the top of this page will be changed.
If you continue using the platform after the updated policy is published, it will be assumed that you have accepted the changes. If you do not agree with the updated policy, please request that your account be closed.
12 Contact
For any questions, concerns, or requests related to the privacy policy, please contact us through any of the following methods:
We take every request seriously and are always committed to protecting your privacy. For more information, visit our FAQ page or learn more on our About Us page.