jya7 Terms and Conditions

1. Introduction and Acceptance

jya7 ("we", "our") is an online entertainment and gaming platform operated for players in Bangladesh. By accessing our website jya7.cam or creating an account, you confirm that you have read, understood and agreed to abide by these Terms.

These Terms have been drawn up in the Bengali language and constitute a binding legal agreement for all users. If you disagree with any part of these Terms, you are requested to refrain from using this platform.

These terms and conditions are connected to and incorporate our Privacy Policy and Responsible Gaming Policy. Together these documents form the complete agreement.

2. Eligibility and Age Verification

2.1 Age Requirement

Users must be at least 21 years of age to participate on the jya7 platform. Minors are strictly prohibited from accessing and using this platform. This service is for those aged 21 and above only.

2.2 Geographic Eligibility

This platform is operated for Bangladesh-based users. Users accessing from regions where online gaming is completely prohibited do so at their own risk. It is the user's own responsibility to check local laws.

2.3 Single Account Policy

Each individual may create only one account. If multiple accounts belonging to the same person are identified, all accounts will be cancelled and all balances may be forfeited.

3. Account Registration and Security

3.1 Registration Process

You must provide accurate, complete and up-to-date information when creating an account. Providing false or misleading information is a violation of the Terms and may result in account cancellation. If any information provided at the time of registration changes, you must notify our support team immediately.

3.2 Account Security

Follow the points below to protect your account:

• Always keep your password confidential and do not share it with anyone.
• Use a strong password — a combination of uppercase letters, lowercase letters, numbers and special characters.
• Log out after each session, especially on shared devices.
• If you suspect suspicious activity or unauthorized access, notify the support team immediately.

3.3 Identity Verification (KYC)

We follow a KYC (Know Your Customer) process for security and anti-money laundering purposes. We may request government-issued ID, proof of address and payment method verification before processing withdrawals or at any other time. Failure to submit documents may result in certain account features being restricted.

4. Deposits and Withdrawals

4.1 Deposit Terms

The minimum deposit amount across all payment methods on jya7 is ৳500. We accept deposits via bKash, Nagad, Rocket and Upay. Make sure to provide the correct amount and account details when depositing — incorrect information may delay the transaction.

• Minimum deposit amount: ৳500 (applicable to all methods)
• Deposits are generally credited instantly or within a few minutes.
• Deposits from third-party accounts are not accepted.
• jya7 does not charge any fees on deposits, however the payment provider's own fees may apply.

4.2 Withdrawal Terms

The minimum withdrawal amount is ৳800. Withdrawal processing time is generally 30 minutes to 3 hours, however additional time may be required if KYC verification is pending.

• Minimum withdrawal amount: ৳800
• Withdrawals can only be made to the payment method used at the time of deposit.
• All applicable wagering requirements must be met before making a withdrawal.
• If there is an active bonus, you may need to fulfill the conditions or cancel the bonus before requesting a withdrawal.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New users are eligible to receive a 150% welcome bonus on their first deposit, up to a maximum of ৳15,000. To receive this bonus, the bonus amount must be wagered 20 times (20x) before withdrawal.

5.2 General Bonus Terms

• Each bonus offer has its own specific terms which will be stated in the offer description.
• Bonuses may only be usable in specific games or game categories.
• Multiple bonuses cannot be active at the same time unless specifically stated.
• Winnings earned with bonus funds must meet wagering conditions before withdrawal.
• If evidence of bonus abuse is found, the bonus will be cancelled.

5.3 VIP Program

jya7's VIP program has five tiers and weekly cashback is provided at each tier:

• Bronze: up to 0.2% weekly cashback
• Silver: up to 0.5% weekly cashback
• Gold: up to 0.7% weekly cashback
• Platinum: up to 1.0% weekly cashback
• Diamond: up to 1.2% weekly cashback

Advancement to a VIP tier depends on the user's activity and gaming conduct on the platform.

6. Gaming Rules

6.1 Fair Play

All games on jya7 are operated under fair play principles. Our games are supplied by world-class providers — such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe — who ensure impartial outcomes.

6.2 Betting Limits

Minimum and maximum bet amounts are set for different games. Additional betting limits may apply while a bonus is active — if a specific limit is stated in the bonus terms, exceeding it may result in the bonus being cancelled.

6.3 Technical Errors

If a game is interrupted mid-way due to a technical issue, we will resolve it as quickly as possible. If a game round remains incomplete, we reserve the right to make a decision based on the circumstances. If an error is found in a game result, that result may be voided.

7. Prohibited Activities

The following activities are strictly prohibited on this platform:

• Creating an account for a minor or assisting them in using the platform.
• Creating multiple accounts to abuse bonuses.
• Strategically placing bets with the intention of circumventing bonus terms (bonus abuse).
• Using software, bots or automated systems to operate games.
• Conducting money laundering or other illegal financial activities.
• Attempting to hack the platform's systems or breach security.
• Attempting to access another user's account or steal information.
• Spreading false information that damages the reputation of the platform.

8. Responsible Gaming

jya7 is firmly committed to responsible gaming. We believe that gaming is a form of entertainment and should never be considered a source of income. Our platform offers various features to help users maintain healthy gaming habits:

• Deposit Limits: Set daily, weekly or monthly deposit limits.
• Session Time Limits: Control the duration of gaming sessions.
• Self-Exclusion: The ability to restrict your account for a set period or permanently.
• Reality Check: Regular reminders about time spent gaming.

If you feel that gaming is having a negative impact on your life, please contact our support team. For more information, see our Responsible Gaming page.

9. Privacy and Data Protection

Protecting your personal information is very important to us. We keep all data transmissions secure using SSL encryption. Detailed information about our data collection, use and storage policy is available in our Privacy Policy.

We do not sell your personal information to third parties. However, information may be shared in the following cases:

• To comply with legal obligations.
• With trusted partners for the purpose of providing services (such as payment providers).
• For fraud prevention and security purposes.

10. Intellectual Property Rights

All content on the jya7 platform — logos, designs, graphics, software, text and other elements — is owned by or licensed to us and is protected by intellectual property law.

The following activities are prohibited without user authorization:

• Copying, reproducing or distributing any content from the platform.
• Using our trademarks or brand elements.
• Modifying platform content or creating derivative works.

11. Limitation of Liability

jya7 is not liable in the following cases:

• If a game round is interrupted due to loss of internet connection.
• Damage caused by issues with the user's device or software.
• Any account-related issues caused by the user's own error.
• Delays or issues from third-party service providers (such as payment methods).
• Any financial loss caused by technical errors beyond our control.

Our total liability in any circumstance is limited to a maximum of the amount involved in the relevant transaction.

12. Account Closure & Termination

12.1 Closure by User

You may close your account at any time by contacting our support team. It is recommended that you withdraw all available balance before closing your account.

12.2 Closure by jya7

We reserve the right to suspend or restrict an account without prior notice in the following cases:

• Serious violation of these terms and conditions.
• Suspicion of fraud or money laundering.
• If bonus abuse is proven.
• If evidence is found that the user is a minor.
• Legal order or regulatory requirement.

13. Dispute Resolution

In the case of any dispute or complaint, please contact our support team first. We take all complaints seriously and strive for a fair resolution.

Dispute resolution process:

• Submit a complaint via live chat or email.
• Our team will provide an initial response within 72 hours.
• Complex matters may require additional time for investigation.
• If unresolved, the matter can be escalated to our senior team.

14. Changes & Amendments

jya7 reserves the right to change or update these terms and conditions at any time. We will notify users appropriately in the case of significant changes. Continued use of the platform after any changes will be considered acceptance of the new terms and conditions.

The date of each update will be noted at the top of this page under the "Last Updated" section. It is recommended that you visit this page regularly to stay informed about updates.

15. Contact

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support in Bengali

Our support team is available seven days a week, twenty-four hours a day, in accordance with Bangladesh Standard Time (BST, UTC+6). We are committed to ensuring a prompt and effective resolution of all inquiries.